1. Introduction
Welcome to Dachwerk Pro . Protecting your privacy and personal data is important to us. This privacy policy explains what information we collect when you visit our website, use our services, and contact us, how we use this information, and what options you have regarding your data.
Dachwerk Pro offers its website and services to users worldwide. We strive to process personal data responsibly, transparently, and in accordance with applicable data protection regulations.
If you have any questions about this privacy policy, you can contact us at [email protected] .
2. Information we collect
Depending on how you use our website or interact with us, we may collect information that you voluntarily provide to us.
This may include, in particular, the following data:
- name
- E-mail address
- Telephone number
- Billing or contact address
- Property or service address
- Information on requested services
- Content of your messages and inquiries
- Information that you submit via contact or quote forms
Furthermore, when you visit our website, certain technical information may be processed automatically, such as browser type, device type, IP address, operating system, access time and general usage information.
3. How we use your information
We may use the information we collect to provide our website and services, answer inquiries, and facilitate communication with our customers.
This includes in particular:
- Processing of contact and service requests
- Creation and processing of quote requests
- Communication regarding our services
- Provision and improvement of our website
- Maintaining the security of our website
- Handling support requests
- Fulfillment of legal and regulatory obligations
- Prevention of abuse, fraud, or security problems
Personal information will not be used for purposes incompatible with the original purpose for which it was collected, unless there is a corresponding legal basis for doing so.
4. Quotation and contact forms
When you submit an inquiry via our website, we process the information you provide in the respective form.
This may include your name, contact details, the desired service, the property address, and other information you voluntarily provide.
This data will be used to review your request, contact you, and prepare the requested service or a corresponding offer.
5. Cookies and similar technologies
Our website may use cookies and similar technologies to provide certain functions, save settings, and understand how our website is used.
Where consent is required under applicable law, corresponding cookies or tracking technologies will only be activated after you have given your consent.
Further information can be found in our separate cookie policy .
6. Sharing of information
We do not sell or rent your personal data.
However, information may be shared with service providers if this is necessary for the operation of our website, communication, technical infrastructure or the provision of our services.
We may also disclose personal data if required by law, necessary to comply with legal obligations, or to protect our rights and the security of our systems.
7. International Data Processing
Since Dachwerk Pro may operate worldwide, personal data may be processed outside of your country of residence.
When personal data is transferred internationally, we strive to ensure appropriate safeguards in accordance with applicable data protection requirements.
8. Data security
We take appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration or disclosure.
Our website should be operated via a secure HTTPS connection. However, no electronic data transmission or storage can guarantee absolute security.
9. Storage duration
We generally only store personal data for as long as it is necessary for the purposes for which it was collected.
Longer storage may occur if required due to legal obligations, for processing ongoing matters, or to protect legitimate claims.
The data in question will then be deleted or anonymized, unless further lawful storage is required.
10. Your data protection rights
Depending on your location and the applicable data protection law, you may have certain rights regarding your personal data.
This may include, in particular, the right to information, rectification, erasure or restriction of processing, as well as the right to data portability and the right to object to certain processing activities.
You can also request that inaccurate or incomplete personal information be corrected.
11. Opt-out and objection options
You can object to certain processing of your personal data or withdraw your consent, insofar as you are entitled to this right under applicable data protection law.
To submit a corresponding request, please send an email to:
For example, use the subject line “Privacy Opt-Out Request” and tell us which processing you wish to object to or which consent you wish to revoke. Please provide sufficient information so that we can associate your request with your previous interaction with Dachwerk Pro.
If our website provides a cookie or consent management tool, you can use it to adjust or withdraw your consent preferences for optional cookies and tracking technologies.
A revocation generally applies to the future and does not affect the lawfulness of processing that has already taken place on the basis of previously valid consent.
12. Marketing Communication
If you receive marketing emails from Dachwerk Pro, you can unsubscribe from future marketing communications by using the unsubscribe link provided in the respective message or by contacting us at [email protected] .
Service-related or necessary administrative messages may remain unaffected.
13. External Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices, content, or security measures of external providers.
We recommend that you read the privacy policies of the respective external websites before providing personal data there.
14. Changes to this Privacy Policy
We may update this privacy policy from time to time, for example due to changes to our website, our services, or legal requirements.
The most current version is published on this page. The “Last updated” date above indicates when the statement was last revised.
15. Contact
If you have any questions about this privacy policy, the processing of your personal data, or how to exercise your data protection and opt-out rights, please contact us at:
Dachwerk Pro
Email: [email protected]